Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-raymondville-texas.primarycareaid.com (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions with us when:

  • You sign up as an authorized user for our services
  • You visit and navigate our websites
  • We communicate with you via email, phone, or text messages (SMS)

Personal Data Collection

We collect various types of personal information to enhance your experience and provide personalized services. These include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration date, and security codes.
  3. Financial Information: This may include bank account details or other financial records necessary for billing and accounting purposes.
  4. Purchase Information: Records of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device IDs.
  6. Location Data: Information about your geographical location when using our services.
  7. Feedback and Reviews: Content you provide when rating or reviewing our products or services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your consent).
  9. Product Information: Details about the products or services you interact with on our platform.

We gather this data through direct user input, automated tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience and gain insights into how users interact with our website. Cookies can be categorized as:

  1. Strictly Necessary: These ensure the basic functionality of our website.
  2. Preference: Cookies that remember your preferences and settings.
  3. Analytics: Used to collect statistics about user behavior, enabling us to improve our services.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include compliance with legal obligations, tax or accounting requirements, and legitimate business interests. Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data.

Security Measures

We take robust security measures to safeguard your personal information:

  • Employing industry-standard encryption for secure data transmission
  • Utilizing trusted third-party processing partners who adhere to strict privacy and security standards
  • Regularly reviewing and updating our security practices to adapt to emerging threats

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and any such data will be deleted upon discovery.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: To correct or update incomplete or inaccurate personal data.
  • Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your personal data.
  • Restriction: You may limit our processing of your data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right not to be subjected to automated individual decision-making, including profiling.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please reach out to us:

  • Email: contact@home-care-services-for-seniors-raymondville-texas.primarycareaid.com
  • Address: [Provide Physical Address]